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Please be aware, we do cover the cost of the returns fees only if the return is a result of our error (you received an incorrect or defective item, etc.).Īll customers should contact us before sending anything to us. We will not be responsible for returned item(s) without notifying us in advance.įollowing a successful inspection of your return we will process a full refund to the credit / debit card or PayPal account which was used to place the original order. We kindly ask that you return your item to us in good condition with no signs of visible damage. We reserve the right to refuse any return if there are any signs of human damage or if parts are missing. In order for a return to be eligible for a refund please ensure you return within 30 days from the delivery date of your item. For the quickest support, please contact our product experts using the submission form on our Contact page. Our Customer Service team are incredibly knowledgeable and able to resolve most product related issues quickly and efficiently.

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We will respond quickly with instructions for how to return item from your order. If you need to return an item, please Contact Us with your order number and details about the product you would like to return.

We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You may return this item within 30 days of delivery for a full refund.